Updated on 31.03.2025.
NGMGame has created this Privacy policy in order to disclose our information gathering and dissemination practices for NGMGame Website (//ngmgame.com/). PLEASE READ THIS DOCUMENT CAREFULLY. IT CONTAINS IMPORTANT INFORMATION THAT YOU SHOULD KNOW BEFORE CONTINUING TO USE OUR WEBSITE OR SERVICES (As such term defined in the Terms of Services). BY CONTINUING TO USE NGMGame WEBSITE AND SERVICES YOU WILL BE DEEMED TO HAVE ACCEPTED THIS PRIVACY POLICY.
1.This Privacy Policy (hereinafter referred to as the “Policy”) sets forth the general rules of collection, processing, distribution, use and storage of Website User’s Personal data including any dispute concerning privacy under current General Data Protection Regulation (GDPR), and in accordance with the data protection regulations applicable to “NGMGame” (“Company”, “Us”, “We”).
2.It is understood and presumed that by the fact of use of the Website and its services or by clicking “I’m at least 18 years old and accept Terms of use and Privacy policy” button the User gives Consent, that he/she/it has fully read, understood and accepted this Policy. If any User does not agree with this Policy in general or any part of it, such User should withhold from using the Website and its services.
3.The following definitions and rules of interpretation apply in this Privacy policy:
For the purposes of this Regulation:
4.This Privacy Policy may be modified, changed, supplemented, updated at any time with prior written notice from NGMGame. Your continued use of the Website and its services after any amendments or alterations of this Privacy Policy without notification of NGMGame shall constitute your consent hereto and acceptance hereof of an updated version of this Privacy Policy. At any case, the date of the most recent amendments and alterations will be indicated at the top of this web page. If the User does not agree to such revised terms of the Privacy Policy or Terms of Use he/she must stop using this Website and may withdraw from his/her obligations under this Privacy Policy.
5.The data controller can be contacted via the email noted on the Website.
6.The data processor can be contacted via the email noted on the Website.
7.The Data Protection Officer can be contacted via the email noted on the Website.
Any authorized person or regulatory body may, at any time, contact Data Protection Officer directly with any request related to data protection.
8.All personal data of data subject is processed in compliance with Art. 6(1) of GDPR and in pursuance of the controller’s obligation to receive consent of data subject for specific processing operations with personal data.
9.The Website collects a series of general data and information when a data subject or automated system calls up the website. This general data and information are stored in the server log files.
10.The following information may be collected for general purposes:
10.1.the browser type and its version;
10.2.the operating system used by the accessing system;
10.3.the website from which an accessing system reaches the website;
10.4.the sub-websites;
10.5.the date and time of access to the Internet site;
10.6.an Internet protocol address (IP address);
10.7.the Internet service provider of the accessing system;
10.8.any other similar data and information that may be used in the event of attacks on our information technology systems.
11.When using these general data and information, Company does not draw any conclusions about the data subject. Rather, this information is needed to (1) deliver the content of our website correctly, (2) optimize the content of our website as well as its advertisement, (3) ensure the long-term viability of our information technology systems and website technology, and (4) provide law enforcement authorities with the information necessary for criminal prosecution in case of a cyber-attack. Therefore, Company analyzes anonymously collected data and information statistically, with the aim of increasing the data protection and data security of our enterprise, and to ensure an optimal level of protection for the personal data we process. The anonymous data of the server log files are stored separately from all personal data provided by a data subject.
12.The following information can be collected for services purposes:
12.1.Contact information, such as name, home address, and email address;
12.2.Account information, such as username (first name, last name, nickname), gender and password;
12.3.Information related to your virtual wallets public addresses;
12.4.Financial information, such as bank account numbers, bank statement, and trading information;
12.5.Identity verification information, such as images of your government issued ID, passport, national ID card, or driving license;
12.6.Residence verification information, such as Utility bill details (city, country) or similar information.
13.Processing of personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, and the processing of genetic data, biometric data for the purpose of uniquely identifying a natural person, data concerning health or data concerning a natural person’s sex life or sexual orientation are prohibited.
Such rule will not apply if one of the following applies:
14. You agree that We may, from time to time, use a cookie on your device to save information (such as Customer name, password, other personal details, e-mail address etc.) so you do not have to re-enter this information each time you visit our site. This cookie cannot be used to run programs or deliver viruses to your computer, and is uniquely assigned to you. It can only be read by a web server in the domain that issued the cookie to You.
15. The primary purpose of the cookie is to enable you to save time and facilitate future access to the site. We do not use cookies that are intrusive to your privacy (tracking cookies) for the purpose of capturing online promotional behaviour (behavioural marketing). In the event that this type of cookie is employed, we will ask for your consent.
16. Communication and Opt-out
In registering an account to use our service, you consent to us contacting you through any and all means of communication (whether in written or verbal form and including, but not limited to e-mail, telephone and SMS) in respect of matters relating to your account.
To unsubscribe from any or all forms of communication, please either use the ‘Unsubscribe’ link found in our promotional e-mails or contact us at website/email.
17. Refusing Cookies
We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place. You can limit the collection of your information by disabling cookies on your browser. You may also be able to modify your browser settings to require your permission each time a site attempts to set a cookie. However, our website(s) (and many other websites) rely on cookies to enable certain functionality. If you choose to disable cookies, some of the services available on our website may not work properly.
18. Non- NGMGame Websites and Links
Our websites may contain links to non- NGMGame websites. We are not responsible for the practices of those third party websites. Where you access other websites from our sites using the links provided, the operators of these websites may use cookies in accordance with their own cookies policy, which may differ from ours. You should read their privacy and cookie policies carefully before you provide any personal information to them.
19.The data subject has the possibility to register on the website of the controller with the indication of personal data. Which personal data are transmitted to the controller is determined by the respective input mask used for the registration. The personal data entered by the data subject is collected and stored for internal use by the controller. The controller may request transfer of the data to one or more processors or partners that also uses personal data for an internal purpose which is attributable to the controller.
20. By registering on the website of the controller, the IP address—assigned by the Internet service provider (ISP) and used by the data subject—date, and time of the registration are also stored. The storage of this data takes place against the background that this is the only way to prevent the misuse of our services, and, if necessary, to make it possible to investigate committed offenses. Insofar, the storage of this data is necessary to secure the controller. This data is not passed on to third parties unless there is a statutory obligation to pass on the data, or if the transfer serves the aim of criminal prosecution.
21. The registration of the data subject, with the voluntary indication of personal data, is intended to enable the controller to offer the data subject contents or services that may only be offered to registered users due to the nature of the matter in question. Registered persons are free to change the personal data specified during the registration at any time, or to have them completely deleted from the data stock of the controller.
22. Users are given the opportunity to subscribe to newsletter service on the Website. The input mask used for this purpose determines what personal data are transmitted, as well as when the newsletter is ordered from the controller. The newsletter may only be received by the data subject if (1) the data subject has a valid e-mail address and (2) the data subject registers for the newsletter shipping. A confirmation e-mail will be sent to the e-mail address registered by a data subject for the first time for newsletter shipping, for legal reasons, in the double opt-in procedure. This confirmation e-mail is used to prove whether the owner of the e-mail address as the data subject is authorized to receive the newsletter. During the registration for the newsletter, a Website also store an IP address of the computer system assigned by the Internet service provider (ISP) and used by the data subject at the time of the registration, as well as the date and time of the registration. The personal data collected as part of a registration for the newsletter will only be used to send our newsletter.
23. The website contains information that enables a quick electronic contact to the Company. If a data subject contacts the controller by e-mail or via a contact form, the personal data transmitted by the data subject is automatically stored. Such personal data transmitted on a voluntary basis by a data subject to the data controller is stored for the purpose of processing or contacting the data subject. The transfer of this personal data to third parties/partners is allowed only on the basis of contractual relations between controller and such third party/partner provided that such transfer is accompanied by non-disclosure agreement with such third party ensuring the security of data subject’s data.
Erasure and block of personal data
24. The data controller process and store the personal data of the data subject only for the period necessary to achieve the purpose of storage. If the storage purpose is not applicable, or if a storage period expires, the personal data is routinely blocked or erased.
25. Subject to certain limitations on certain rights, you have the following rights in relation to your information, which you can exercise by contacting NGMGame, DPO or sending a message to the email address noted on the Website:
25.1. to request access to your information and information related to our use and processing of your information, including:
Such information shall be provided by the Company to the corresponding User within a month from the date when the Company was addressed with regard of such information or within 3 months in exceptional cases stating the reason for such delay.
25.2. to request and to obtain from the controller the confirmation as to whether or not personal data concerning him/her is being processed.
25.3. to request the correction or deletion of your information.
The data subject shall have the right to obtain from the controller without undue delay the rectification of inaccurate personal data concerning him or her. Taking into account the purposes of the processing, the data subject shall have the right to have incomplete personal data completed, including by means of providing a supplementary statement.
Data subject can request to delete his personal information (the right to be forgotten) in case:
If one of the aforementioned reasons applies, and a data subject wishes to request the erasure of personal data stored by the Company, he or she may, at any time, contact any employee of the controller. An employee of the Company shall promptly ensure that the erasure request is complied with immediately.
The controller shall communicate any rectification or erasure of personal data or restriction of processing carried out in accordance with Article 16, Article 17(1) and Article 18 to each recipient to whom the personal data have been disclosed, unless this proves impossible or involves disproportionate effort. The controller shall inform the data subject about those recipients if the data subject requests it.
25.4. to request that the Company restrict the processing of your information in cases when:
If one of the aforementioned conditions is met, and a data subject wishes to request the restriction of the processing of personal data stored by the Company, he or she may at any time contact any employee of the controller. The employee of the Company will arrange the restriction of the processing.
25.5. to receive information which data subject have provided to us in a structured, commonly used and machine-readable format and the right to have that information transferred to another data controller (including a third party data controller);
25.6. to object to the processing of your information for certain purposes;
25.7. to withdraw your data protection consent to our use of your information at any time where data controller relies on your consent to use or process that information.
26. In accordance with Article 77 of the General Data Protection Regulation, data subject has the right to lodge a complaint with a supervisory authority, in particular in the Member State of his/her habitual residence, place of work or of an alleged infringement of the General Data Protection Regulation.
27. We may disclose any information we collect about you, whether you are a current or former customer, including nonpublic personal information and any other information we collect, to Company affiliated companies and to non-affiliated third parties, which include non-financial companies, such as service providers and fraud verification services, and others, such as other NGMGame users with which you engage in transactions. We may make such disclosures:
27.1. to service providers that perform services on our behalf provided that there’s a non-disclosure agreement with such service providers; and
27.2. for everyday business purposes, such as to process transactions, maintain accounts, respond to court orders and legal investigations or report to credit bureaus;
27.3. if we are under a duty to disclose or share your information to comply with our legal obligations; and
27.4. if we need to disclose or share your information to comply with our contractual relations with our partners (including b2b
partners) provided that such personal data are securely kept and processed by the partners on the basis of non-disclosure agreement.
28. Please note that third parties that support our customer identification and anti-fraud controls may retain and use information about you to perform services on our behalf and to improve their services. By using our Services, you consent to the retention and use of such information by these providers to improve their services.
29.We may also share aggregated or de-identified information with our affiliated companies or non-affiliated third parties, which cannot reasonably be used to identify you.
30.We may disclose your Personal Information to third parties and legal and regulatory authorities, and transfer your Personal Information outside the EEA. It may be processed by a staff member operating outside the EEA who work for us or for one of our suppliers. Such staff may be engaged in, amongst other things, the fulfillment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy policy.
31.Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site, and any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.
32.In case of the ‘leak’ of personal information or some technical problems leading to breakdown of the security system that ensures the data protection, the Company guarantees that it will contact and inform the regulatory data protection body as well as data subjects with regard of such leak or problems as soon as possible, but in any case within 72 hours from the moment when such problem is revealed. Such notification shall be made by the Data Protection Officer. The Company also guarantees that it will do its best to avoid such leaks or minimize the consequences of such leak or breakdown of the security system in case they take place.
33. We can also transfer your information outside the EEA or to an international organization in case we are required to comply with legal obligations to which we are subject (compliance with a court order, for example). Where we are required to do so, we will ensure appropriate safeguards and protections are in place.
34.The Website and any products or Services available on Website are not intended to solicit information of any kind from persons under 18 years of age or any other age of legal majority existing in the jurisdiction of the User.
35.Data controller does not use automatic decision-making or profiling to process and use data subject’s personal data.
Security
36. NGMGame use relevant electronic and procedural safeguards to protect the privacy of the information the User provide to NGMGame from loss, misuse, disclosure, alteration and destruction. Please note that transmission of data or information (including communications by e-mail) over the Internet or other publicly accessible networks is not one hundred percent secure. Please note that NGMGame are not liable for the security of any data Users are transmitting over the Internet, or third party content.
37. NGMGame takes and addresses its users’ privacy concerns with utmost respect and attention. If you believe that there was an instance of non-compliance with this Privacy Policy with regard to your personal information or you have other related inquiries or concerns, you may write or contact NGMGame via the email address noted on the Website.
In your message, please describe in detail the nature of your inquiry or the ways in which you believe that the Privacy Policy has not been complied with. We will investigate your inquiry or complaint promptly. Please note that if you provide NGMGame with inconsistent privacy preferences, NGMGame cannot guarantee that your most recent privacy preference will be honored.
38. It is understood and presumed that by the fact of use of the Website and its services or by clicking “I’m at least 18 years old and accept Terms of use and Privacy policy” button the User gives Consent, that he/she/it has fully read, understood and accepted this Policy. If any User does not agree with this Policy in general or any part of it, such User should withhold from using the Website and its services.
This is Our entire and exclusive Privacy Policy and it supersedes any earlier version. This Privacy Policy should be read in conjunction with Our Terms of Use and/or any additional applicable terms posted on Our Platforms. We may periodically make changes to this Privacy Policy and will notify You of these changes by posting the modified terms on Our Platforms. We recommend that You revisit this Privacy Policy regularly.